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Can't download version 2018.1, cannot open file with old version

4 REPLIES
MYOB Staff Post DeveloperJack
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DeveloperJack
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Re: Can't download version 2018.1, cannot open file with old version

Hi there @AndiatKS,

 

The current developer sandboxes have been upgraded to 2018.2 and this is available for download from my.myob.com.au for partners. We're due to commence our staggered in-product release for upgrades over the next few weeks.

 

We release to developer partners early to ensure API and add-on compatibility and then commence a staggered release shortly after.

 

If you have any trouble with this can you please drop us an email to developers@myob.com with your client ID / serial number/email address on record and we'll take a closer look at what trouble you're having getting the ARL upgrades.

 

Cheers!

Jack

Jack Skinner
MYOBapi Evangelist

Are you a developer? Check out http://developer.myob.com
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AndiatKS
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AndiatKS
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Re: Can't download version 2018.1, cannot open file with old version

I notice other posts relate to this problem over 1 month ago and yet the problem still exists.

How am I to update my version ?

This is great incovenience to my employer as I stuff around trying to find out how to download the new Version which says I won't be able to use after 17th May !!

Really MYBO I've been a loyal user and pay for subscription fees, but am not getting the service we have paid for.

If anyone know how to update my Version from 2017-1 to 2018-1 I would be grateful for your assistance.

MYOB Staff Post DeveloperJack
141 Posts
MYOB Staff Post
Australia
DeveloperJack
MYOB Staff Post

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Re: Can't download version 2018.1, cannot open file with old version

Hi there @uli,

As @Hayden_B mentioned we had temporarily removed the 2018.1 installers due to a bug that was discovered. The good news is that later today (if not already) the 2018.1.1 installers should be available in the Downloads section of my.myob so that you can download the latest product version.

You can also check out the full API release notes for 2018.1.1 too.

Cheers,

Jack

Jack Skinner
MYOBapi Evangelist

Are you a developer? Check out http://developer.myob.com
Looking for an Add-on? Check out http://myob.com/addons/
MYOB Moderator Hayden_B
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Hayden_B
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Accepted Solution Solved Solution

Re: Can't download version 2018.1, cannot open file with old version

Hi @uli,

 

Welcome to the MYOB Community Forum, I hope you find it a wealth of helpful information.

 

We had discovered a flaw in the software during it's small release to a number of MYOB Clients and Partners and we have brought 2018.1 back in-house to resolve the issue before re-release. Currently this is in the final stages of testing however I currently do not have an ETA of when 2018.1 will be re-released.

 

In the mean time, you can continue working on the file in the last build of 2018.1 and we will notify all Users when we have re-released the software. I have sent you a Private Message containing the Download Link for this version.

 

You can check your Private Messages by clicking onto your Avatar in the top right and clicking onto the envelope.

 

If you have any questions, please feel free to reach out.

 

Cheers,
Hayden

MYOB Social Support

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Partner uli
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Solved: Go to Solution

Can't download version 2018.1, cannot open file with old version

I cannot work at my api integration at the moment, as I'm unable to download the 2018.1 version (there is a message that there is a problem with this version, so download has been removed). 

 

I also can't use my company file with old verison anymore, as it gives me an error message that prompts me to update to the new version. Do I have to wait for the new, fixed version to be published or is there any way I can keep working on the old file until then?

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