Error 403

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MYOB Staff Post DeveloperJack
107 Posts
MYOB Staff Post
MYOB Staff Post




Re: Error 403

Hi there @Nocturnal0107,

developer inactive is usually related to a missing API key, or sometimes if you've created a new key that we need to activate for you.

If you're not providing your API key then you'll need to pass it in the x-myobapi-key header. If you are providing the key in the correct header then could you please drop your API key through to and we'll take a closer look for you.



Jack Skinner
MYOBapi Evangelist

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Contributing Partner Nocturnal0107
8 Posts
Contributing Partner
Contributing Partner




Error 403

Good day,


I'm having problem retriving data from MYOB using API and upon thorough checking, i found out that I'm getting error 403. My program is perfectly working before when 1 of my colleague noticed that its no longer retrieving data, then upon checking the last data i was able to retrieve was way back September 14, 2017. Can anyone help me with this?


my flow was there is a background process that retrieving data from MYOB and inserting it to local database, i wasn't monitoring it because it was perfectly working for atleast 6 months.


Here's the response i'm getting now:

    [url] =>
    [content_type] => text/xml
    [http_code] => 403
    [header_size] => 372
    [request_size] => 1041
    [filetime] => -1
    [ssl_verify_result] => 0
    [redirect_count] => 0
    [total_time] => 1.078
    [namelookup_time] => 0.016
    [connect_time] => 0.235
    [pretransfer_time] => 0.828
    [size_upload] => 0
    [size_download] => 27
    [speed_download] => 25
    [speed_upload] => 0
    [download_content_length] => 27
    [upload_content_length] => -1
    [starttransfer_time] => 1.078
    [redirect_time] => 0
    [redirect_url] => 
    [primary_ip] =>
    [certinfo] => Array

    [primary_port] => 443
    [local_ip] =>
    [local_port] => 50481

Thank you for the help.

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