Error Code 403 Forbidden MYOB Essentials when calling Contacts API

[MANGI]

Thank you so much for your reply sir.

I will drop an email to developer@myob.com

Cheers,

Mangi

[KeranM]

Hi there

For urgent support please contact developers@myob.com as this forum is for peer to peer support and so you might find questions don't get answered as quickly as you'd like

Developer Inactive - is an error message our API gateway sends back when one of the following happens:

* No API key is passed - so check you are setting the API key correctly

* API Key passed is incorrect - again, check the key you are sending

* API Key is inactive - is this your 3rd or 4th key? We only auto activate your first 2 keys (note: first 2, not active 2). So if you have asked for or are using a new key, it might be activated. We ALWAYS manually review additional keys. It fosters a conversation around your usage, what you are building, how we can help you and your clients.

Best advice - drop a note to developers@myob.com and include the API key you are using, while there, why not give a little outline of what you are building - we love to know   The team there can check the key and work with you directly on any issues.

Hope that helps

[MANGI]

Hello Team,

Can someone please assist me with this issue.

It is almost a week now, I am still getting the same error and stuck at same issue.

The same code used to work previously.

Getting error : Err_403_Developer_Inactive X

Any help would be appreciated. Please resolve it quicly as my clients want to go live with MYOB essentials API integration with our software as soon as possible.

Cheers,

Mangi

0220149891

[MANGI]

Hey Team,

More update on this issue.

Below is how I am setting request header :

Request.Accept = "application/json"
Dim strAuth = "Bearer " + tokenCode

Request.Headers.Add("Authorization", strAuth)
Request.Headers.Add("x-myobapi-key", MYOB_KEY)
Request.Headers.Add("x-myobapi-version", "v0")

URL :

"API_URL" value="https://api.myob.com/au/essentials/businesses/45XXXX/contacts"

Getting error : Err_403_Developer_Inactive X

Please suggest me what should I do to fix this problem.

Cheers,

Mangi

[MANGI]

Hey Team,

More update on this issue.

Below is how I am setting request header :

Request.Accept = "application/json"
Dim strAuth = "Bearer " + tokenCode

Request.Headers.Add("Authorization", strAuth)
Request.Headers.Add("x-myobapi-key", MYOB_KEY)
Request.Headers.Add("x-myobapi-version", "v0")

URL :

"API_URL" value="https://api.myob.com/au/essentials/businesses/4545XX/contacts"

Getting error : Err_403_Developer_Inactive X

Please suggest me what should I do to fix this problem.

Cheers,

Mangi

[MANGI]

Hi team,

I am trying to access MYOB essential API and getting error 

"Error Code 403 Forbidden".

Able to get the token with the given keys successfully but when making an API call getting above error message.

Below are my details :

"MYOB_APIKey" value="uk4uaapd7fy73xxxxxxx"/> replacing last few chars with xxxx

"MYOB_APISecret" value="ndhWSz4WC52cAxxxxxxx"/> replacing last few chars with xxxx

I am using below URL to access :

"API_URL" value="https://api.myob.com/au/essentials/businesses/4545XX/contacts"/>

Tried both au and nz URL without any success.

Can someone please help me with this issue.

I am really stuck at this point.

I am accessing these API's from NZ.

cheers,

mangi