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February 2019
February 2019
I am receiving a communication error this morning. "Login Ex: Encountered a communication error (https://api.myob.com/accountright)
Are there any known issues?
February 2019
February 2019
I am having the same issue this morning, am currently on hold with MYOB....
February 2019
February 2019
let me know how you go.
February 2019
February 2019
Also getting similar this morning.
Error getting company files: MYOB.AccountRight.SDK.ApiCommunicationException: Encountered a communication error (https://api.myob.com/accountright) ---> System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Authentication failed because the remote party has closed the transport stream
February 2019
February 2019
I'm guessing these errors are related to the TLS change:
February 2019
February 2019
My add-in has started failing today with the same error message. I'm investigating this too.
February 2019
February 2019
Upgrading the AccountRight API from 2016.2.99 to 2018.1.144 fixed this for us.
February 2019
February 2019
Hi TrevorAH
can you please advise how to get the version of the connector,
2018.1.4 installer only contains the connector version 2.21.6556
February 2019 - last edited February 2019
February 2019 - last edited February 2019
Hi, you need to update the SDK, not the addon connector:
February 2019
February 2019
Hi @MTBuilder
Thanks for reaching out. Last week we made a security change to our API meaning we will no longer accept connections using TLS1.0. As @Triboss has said, you will need to update the SDK and ensure you are using TLS1.1 or greater.
Here is a link to our blog post which has more information on this - http://myobapi.tumblr.com/post/177017431449/tls10-no-longer-supported
Thanks,
Jacob
MYOB API Team
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