myob api Access denied && gateway_timeout

[HelenB]

Hi @dreamover

Thanks for reaching out. The error ` Access_denied` relates to the company file sign details of the file that you are trying to access. You will need to double check that you have the correct company file sign details with the owner of the file. 

As for the error `GatewayTimeout`, can you please send through a full HTTP trace (including request and response headers, URI and message body/JSON) to developers@myob.com so we can take a closer look?

Thanks

[dreamover]

hello,

when I use MYOB api to get "/{cf_uri}/Contact/Customer"this url, I get some error.

when I use "https://api.myob.com/accountright/{https://ar2.api.myob.com/accountright/53e3ff5b-e7b6-47d5-be5f-fc6..." ,

it return"{ "Errors": [ { "Name": "GatewayTimeout", "Message": "Connection to the API has timed out", "AdditionalDetails": "Maximum call time is 120 seconds", "ErrorCode": null, "Severity": "Error", "LearnMore": "http://developer.myob.com/api/accountright/api-overview/error-messages/?label=gateway_timeout&contex..." } ], "Information": "Warning, error messages have not been finalised in this release and may change" }"

when I use  "https://api.myob.com/accountright/53e3ff5b-e7b6-47d5-be5f-fc65d7064af1/Contact/Customer"  ,

it return "{ ["Message"]=> string(13) "Access denied" }"

I don't no how to solve it ,can you help me,thanks.