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myob api Access denied && gateway_timeout

1 REPLY
MYOB Moderator HelenB
274 Posts
MYOB Moderator
HelenB
MYOB Moderator

274Posts

213Kudos

62Solutions

Re: myob api Access denied && gateway_timeout

Hi @dreamover

 

Thanks for reaching out. The error ` Access_denied` relates to the company file sign details of the file that you are trying to access. You will need to double check that you have the correct company file sign details with the owner of the file. 

 

As for the error `GatewayTimeout`, can you please send through a full HTTP trace (including request and response headers, URI and message body/JSON) to developers@myob.com so we can take a closer look?

 

Thanks

@HelenB
Helen Brophy
MYOB Developer Support Liaison

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Partner dreamover
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dreamover
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myob api Access denied && gateway_timeout

hello,

when I use MYOB api to get "/{cf_uri}/Contact/Customer"this url, I get some error.

 

when I use "https://api.myob.com/accountright/{https://ar2.api.myob.com/accountright/53e3ff5b-e7b6-47d5-be5f-fc6..." ,

it return"{ "Errors": [ { "Name": "GatewayTimeout", "Message": "Connection to the API has timed out", "AdditionalDetails": "Maximum call time is 120 seconds", "ErrorCode": null, "Severity": "Error", "LearnMore": "http://developer.myob.com/api/accountright/api-overview/error-messages/?label=gateway_timeout&contex..." } ], "Information": "Warning, error messages have not been finalised in this release and may change" }"

 

when I use  "https://api.myob.com/accountright/53e3ff5b-e7b6-47d5-be5f-fc65d7064af1/Contact/Customer"  ,

it return "{ ["Message"]=> string(13) "Access denied" }"

 

I don't no how to solve it ,can you help me,thanks.

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