unable to connect to myob and new version is not available

[bhangad]

haha that was real fast, thanks a lot.

[Hayden_B]

Hi @bhangad

I don't believe the API Sandbox files have been updated to any higher of a version. You should be able to download the latest AccountRight Live software from the Downloads Page.

Head over to: www.myob.com/downloads and drop-down the AccountRight Live product to get the relevant Links.

Let us know if you have any troubles.

[bhangad]

hello @Hayden_B can you please send me the pm too, i am getting the same error.

[BertusV]

Thanks.

[DeveloperJack]

Hi there @BertusV,

I can confirm that the download links are available for my.myob so you can download them directly. You can also reach out to developers@myob.com for support.

Cheers!

Jack

[BertusV]

Can you please send me the download link as well I can't get into my Sandbox.

Regards,

Bertus

[DeveloperJack]

Hi there @Developer,

We announced on Friday that 2018.2 was being released and would soon be available via my.myob.com.au (along with all your software download links). If you have trouble you can always reach out for support via developers@myob.com. As a note, we'll keep an eye out here on the forums but it's not a formal support channel. 

I'll DM you the 2018.2 install link as well.

Cheers,

Jack

[Developer]

---

@Hayden_B wrote:

Hi @Developer,

Welcome to the MYOB Community Forum, I hope you find it a wealth of information.

From my investigation I have found that the API sandbox file you have access to has been upgraded to 2018.1 which is being released to our Advisory Group. I have sent you a Private Message (click here) with the download link to this release so that you can access this file.

If you have any other questions, please feel free to reach out.

Cheers,

Hayden

MYOB Client Support

---

Thanks for link,
it seems now again my sandbox updated to 2018.2 & no latest s/w link is there. 

can i have link of 2018.2 ?

PS: btw just pondering y comapany repeating same error again & again?

[Hayden_B · Accepted solution]

Hi @Developer,

Welcome to the MYOB Community Forum, I hope you find it a wealth of information.

From my investigation I have found that the API sandbox file you have access to has been upgraded to 2018.1 which is being released to our Advisory Group. I have sent you a Private Message (click here) with the download link to this release so that you can access this file.

If you have any other questions, please feel free to reach out.

Cheers,

Hayden

MYOB Client Support

[Developer]

Hi,

When we try to connect on version 2017.2 this window appears and unable to connect to MYOB when going to download the newer version the same version appears in download that is 2017.2. You help in this regard is much appreciated.