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AccountEdge Pro v18 - MacOS Mojave - can't Export reports to Excel

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DesignBuild
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Cover User
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DesignBuild
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AccountEdge Pro v18 - MacOS Mojave - can't Export reports to Excel

I have recently updated to AccountEdge v18 and now when I try to send a report to excel it doesn't populate the report with any data.  See attached example of what is displayed in excel.

I have checked excel permissions and re-installed AccountEdge v18 but no change.

Thanks

Screen Shot 2019-05-29 at 2.28.26 pm.png
3 REPLIES 3
Ultimate Partner Mike_James
1,765 Posts
Ultimate Partner
New Zealand
Mike_James
Ultimate Partner

4273Posts

1878Kudos

539Solutions

Re: AccountEdge Pro v18 - MacOS Mojave - can't Export reports to Excel

Hi @DesignBuild , you may need to amend Mojave's security settings - go to Preferences, Security & Privacy, Automation, and add or edit AccountEdge to have full control.


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)
New: S.T.P. Reporting solution for (Aust) v19 users, email for details

DesignBuild
2 Posts
Cover User
Australia
DesignBuild
Cover User

2Posts

0Kudos

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Re: AccountEdge Pro v18 - MacOS Mojave - can't Export reports to Excel

Thanks @Mike_James 

I have changed the security settings and still no luck with the reports in excel.

 

Ultimate Partner Mike_James
1,765 Posts
Ultimate Partner
New Zealand
Mike_James
Ultimate Partner

4273Posts

1878Kudos

539Solutions

Re: AccountEdge Pro v18 - MacOS Mojave - can't Export reports to Excel

Hi @

In the same spot, were there any security options for Officelink? If so, tick any blank option.

See also http://support.accountedge.com/kb/troubleshooting/how-to-resolve-email-and-officelink-errors-in-maco..., a US- based support site run by the AE developers.


Regards, Mike (mike@datawise.co.nz)
DataWise Limited (www.datawise.co.nz), developers of:
DataWise Report Writer - Custom Reporting from MYOB programs
(Including AccountRight Classic/Live, and exo Payroll)
New: S.T.P. Reporting solution for (Aust) v19 users, email for details

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