Partner Zone

Comfirmation code for AccountEdge Pro v13

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
Contributing User
5 Posts
Contributing User
Contributing User




Solved: Go to Solution

Comfirmation code for AccountEdge Pro v13

Hi, the automated phone service for confirming company files is no longer automated. I have been on hold for 45 min . I know MYOB wants people to upgrade to Subscription plans but we have no need as we are retiring and are happy with this version . We still need to keep using for a few more years as small payments and bills are still being processed every few months.  


I am getting an error code 1202 when i try to confirm over the internet.

Thanks for your help


MYOB Moderator
8,280 Posts
MYOB Moderator
MYOB Moderator




Accepted Solution Solved

Re: Comfirmation code for AccountEdge Pro v13

Hi @DJE 

Sorry to hear you're having trouble confirming your file online. Can you please send us your product serial number and company file code by Private message and we'll try confirming the file from our end.

Kind regards,

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
Get the conversation started and make a new post Start a Post