Comfirmation code for AccountEdge Pro v13

[DJE]

Hi, the automated phone service for confirming company files is no longer automated. I have been on hold for 45 min . I know MYOB wants people to upgrade to Subscription plans but we have no need as we are retiring and are happy with this version . We still need to keep using for a few more years as small payments and bills are still being processed every few months.  

I am getting an error code 1202 when i try to confirm over the internet.

Thanks for your help

[Komal_S · Accepted solution]

Hi @DJE 

Sorry to hear you're having trouble confirming your file online. Can you please send us your product serial number and company file code by Private message and we'll try confirming the file from our end.