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single touch payroll Accountedge

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Experienced Cover User Karadoc
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Karadoc
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single touch payroll Accountedge

Today we processed our first payroll using the updated version for single touch payroll. when i try to send file to ATO i come up with the following error. I have called the ATO who thought it may be a java problem? not sure if it is a myob problem?

 

screen shot attached

 

Screen Shot 2019-05-21 at 12.22.54 pm.png
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MYOB Moderator Neil_M
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Neil_M
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Re: single touch payroll Accountedge

Hi @Karadoc 

 

I recommend having a look at this thread Digital Certificate, as it is the same error. In that instance the error was resolved by reinstalling AccountEdge and ensuring that the AccountEdge STP certificate gets installed as part of the upgrade package

Regards,
Neil

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Experienced Cover User Karadoc
13 Posts
Experienced Cover User
Australia
Karadoc
Experienced Cover User

13Posts

1Kudos

0Solutions

Re: single touch payroll Accountedge

Thank you that worked perfectly.

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