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Advisor missing

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Ultimate Partner GDay53
2,324 Posts
Ultimate Partner
Australia
GDay53
Ultimate Partner

2324Posts

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Advisor missing

The Advisory button has dissappeared from my Practice Online window.

Does that mean you no longer want me on the Pilot?

 

If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
2 REPLIES 2
MYOB Product Manager Daniel_Kinal
16 Posts
MYOB Product Manager
Australia
Daniel_Kinal
MYOB Product Manager

16Posts

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1Solutions

Accepted Solution Solved Solution

Re: Advisor missing

That is absolutely not the case Graeme. We have not removed anyone from the pilot and certainly we would never do such a thing without also notifying participants. We will try to investigate why this might have happened and reinstate you if we can. In the meantime, can I ask you to please double-check that you have logged in with the same credentials that you had previously? Keep in mind that access to the pilot was given at the user level not the practice level.

Ultimate Partner GDay53
2,324 Posts
Ultimate Partner
Australia
GDay53
Ultimate Partner

2324Posts

2140Kudos

507Solutions

Re: Advisor missing

Advisory button back and working again.

Thank You.

If my response to your query and has helped, please mark my post as a solution to help others in the future.
Graeme Day
Registered BAS Agent #24745540
First Class Accounts Clayfield
Mobile: 0402 841 627
gday@firstclassaccounts.com
MYOB Certified Consultant
MYOB Diamond Partner
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