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Cash Flow report is incorrect

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Experienced Partner Stephen_Blacktop
44 Posts
Experienced Partner
Australia
Stephen_Blacktop
Experienced Partner

44Posts

20Kudos

0Solutions

Cash Flow report is incorrect

Hi, I have used the Advisor for one of my clients, however I could understand the Cash Flow Summary, for thr current period of time.

So I ran the Advisor for the first month of operation for the business, ie the bank account was started in the month of this report selection. It incorrectly shows the opening cash balance of -$11,913 when there were no entries for the prior months in the MYOB file, is this a bug?

The movement dollar amount is correct but becasue the starting Cash Balance is incorrect the ending Cash balance does not agree with the bank a/c balance.

I would like to speak to someone about this I can send the cash flow report & Balance sheets reports, but not on this forum.

Regards

Stephen Blacktop

Business Learning Centre Pty Ltd

69 Railway St

Newcastle, NSW 2300

Ph: 02 49291496

Email: stephen@businesslearning.com.au

Web Site: businesslearning.com.au

1 REPLY 1
MYOB Product Team Haydes
6,147 Posts
MYOB Product Team
Australia
Haydes
MYOB Product Team

6147Posts

994Kudos

876Solutions

Re: Cash Flow report is incorrect

Hi @Stephen_Blacktop

 

From my investigation I couldn't quite replicate this with my test files. This warrants a more in depth investigation to that particular file and report. 

 

So I can organise this, could you please send me a Private Message with:

  • The file's Serial Number (Found when you open the file)
  • The Business Name of the file
  • Any screenshots showing the error between Advisor and the source software reports
  • Your best contact details

 

You can send me a Private Message by clicking this link: Send me a PM



Cheers,

Hayden
MYOB Product Team
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