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Atlas domain renewal not working

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Wnh_123
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Atlas domain renewal not working

Hi

 

I  thought that i had renewed my domain name (it was showing as processing) turns out it didnt renew!, having just figured this out and now trying to puchase it again - name is availabe, but the atlas site just doesnt go anywhere, it sits on shopping card page and wont progress to take my $????  any ideas?

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Wnh_123
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Re: renew domain payment

Hi, just discovered i have same issue....did you get it sorted (and how?)

CloverQ
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Re: renew domain payment

Hi @Wnh_123 

 

I've just replied to your enquiry to the Atlas support inbox, and I can see that you've successfully re-purchased the domain name. 

 

If you have any other questions please feel free to reply to my email directly.

Kind regards,
Clover

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Addit
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Re: renew domain payment

Sorry guys, I cancelled this website and got a new one elseware. Their support is not good. You can take your domain with you to a new site.


@Wnh_123 wrote:

Hi, just discovered i have same issue....did you get it sorted (and how?)


 

Wnh_123
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Re: renew domain payment

Hi CloverQ

 

I have managed to get the payment to work and my site says that i have purchased the domain name ....but its not working as a website (i thought that it might refresh overnight but it hasnt!)....  (servier IP address cant be found!)

CloverQ
MYOB Moderator
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Accepted Solution Solved

Re: renew domain payment

Hi @Wnh_123 

 

Just updating this post here with the outcome - I've replied to your email last week and the domain name is now pointing at your Atlas website. If you have any other enquires please feel free to email us again at any time.

Kind regards,
Clover

MYOB Community Support

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