Cannot Login to my atlas website

[lalisalisa]

Hi There,

I recently signed up for Atlas website builder and registered a domain name to go with it.

I have now tried to edit the website, but the email address I thought I used to register will not let me log in.

I tried setting up a new account, but because the domain name is already registered (with me) I can no longer use it, I need the email address I used to set up the initial account.

Can anyone help with this?

Thanks

Lisa

[Kanchan_Bajaj]

Hi @lalisalisa 

Thanks for your post.

Please be advised you can login to your website: https://kidsa002.secure.myob.net with your same gmail account that you registered with community forum.

Let us know if you have any issues.

Kind Regards,

Kanchan

[lalisalisa]

Hi Kanchan,

Thank you for your quick reply.

The domain name I registered is www.kidsaplenty.co.nz.

Can you transfer that name to the above account?

Thanks

Lisa

[Kanchan_Bajaj · Accepted solution]

Hi @lalisalisa 

Thanks for your update.

I have submitted the request to our Technical Team and the domain will be moved soon. Within few hrs, domain will be effective with the correct website.

Regards,

Kanchan

[lalisalisa]

Thank you