Email address with my domain name not forwarding

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irenesiu
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irenesiu

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Email address with my domain name not forwarding

I have an account with MYOB Atlas (New Zealand).

 
I have 2 email addresses associated to my domain and it has been working for years. However, since yesterday (26 Oct), I can't receive any email my customers sent to the email address associated to my domain. For some reason the emails were not forwarded to my personal email. Grateful you let me know what is the problem?
 
Thanks.
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irenesiu
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New Zealand
irenesiu

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Re: Email address with my domain name not forwarding

I asked someone to email me (to the email address associated with domain) and I can't recieve it (it is not forwarding to my gmail). But when I send an email out it will work...so something wrong with the forwarding, it is showing on my accounts that the last email forwarded was yesterday.

 

Please help (I have checked my gmail Spam and Trash folers and the emails are not there). Thanks.

MYOB Moderator CloverQ
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MYOB Moderator
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Accepted Solution Solved

Re: Email address with my domain name not forwarding

Hi @irenesiu,

 

Sorry to hear you were experiencing issue with email forwarding.

 

This issue was resolved yesterday afternoon, and we will keep monitoring it closely. 

 

Please do let us know how you go. 

Cheers,
Clover

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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irenesiu
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irenesiu

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Re: Email address with my domain name not forwarding

Clover, thanks so much! It is working now (since yesterday after I wrote to you). Thank you!!!!!!!!!!!!!

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