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Facebook business pages can be linked again

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Liam_M
MYOB Staff
3,488 Posts
MYOB Staff
Australia
MYOB Staff

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Facebook business pages can be linked again

Hi Everyone,

 

The issue preventing Facebook Business pages from being linked to your MYOB Atlas website has now been resolved. If you're linking your Facebook account for the first time, it should go through.

 

If you've previously had your Facebook account linked , but it stopped working then follow these steps to resolve the problem.

 

  1. Log out of Facebook. Log into your MYOB Atlas website. Click 'Edit Site'. Click the news page on the left, and mouse over the cog at the bottom of you news page. Select 'edit settings.' If you don't have a separate news page, news will be down the bottom of your home page, click 'homepage' on the left and scroll down to the bottom. Click 'edit settings' under the news section.

    Once you're in the news setting screen, untick your Facebook account if present, and click 'add another Facebook account.' A new Window will pop up and you'll be prompted to log into your Facebook account. Log in as normal. You may receive a message telling you that your account is already linked - this is fine. The account will refresh anyway, and your Facebook business page should now be listed. If it is, then your Facebook page is linked, and you should be ready to post.

  2. If your Facebook business page still isn't listed, or still shows error, then log into your Facebook account in a separate tab. Click the downward pointing arrow at the end of the blue bar at the top and select settings. Here click apps. If MYOB Atlas is listed, remove it. Then log out of Facebook and repeat step one above.
  3. If all of the above fails, please send me a private message with your website address. I will completely remove your Facebook account from MYOB Atlas, so that you can re-add it.

    You can send me a private message while logged into the forum by clicking my username on the left-hand side, then clicking 'send this user a private message.'
Kind Regards

Liam
MYOB Client Support
5 REPLIES 5
MAS16
Experienced User
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Re: Facebook business pages can be linked again

Thanks so much for this Liam Smiley Happy

Liam_M
MYOB Staff
3,488 Posts
MYOB Staff
Australia
MYOB Staff

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529Solutions

Re: Facebook business pages can be linked again

You're most welcome @MAS16. I've passed your thanks onto our developers who are thrilled to be able to get this feature back up and running for you. Please let us know if you run into any further issues with it.

Kind Regards

Liam
MYOB Client Support
JohnnyPro
Experienced User
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Re: Facebook business pages can be linked again

Thanks Liam. But they all look the same Liam. Every event has duplicated same Photo as my generic FB profile pic, can't change it when edit news item. All your good work is really of no help with no pic edit.

 

I click on the cog 'more' to change the multiple default same generic photo (that does not represent each post) on every FB News post, nothing happens, no option to change photo of news item associated with facebook auto posts.

 

So now I don't seem to care, I have more work to do by deleting each FB auto post, and then create another with the correct photo.

 

So suicidaly depressed, think I'll start taking drugs.

 

Carter44
Experienced User
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Experienced User
New Zealand
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Re: Facebook business pages can be linked again

Hi There Liam.  You were going to give me a call back about sorting out this Facebook issue.  I have tried doing it myself but to no avail  Please can you get in touch.  With thanks.

Liam_M
MYOB Staff
3,488 Posts
MYOB Staff
Australia
MYOB Staff

3,488Posts

1,338Kudos

529Solutions

Re: Facebook business pages can be linked again

Hi @Carter44

 

Thanks for taking the time to speak to me today. As discussed, we were able to link your Facebook business page, by re-adding your Facebook account as described in my post above. If there's anything else we can do for you, please let me know.

Kind Regards

Liam
MYOB Client Support

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