Free domain name still pending

[Tania2020]

Tried to claim a free domain name but has been stuck on the check boxes for a week now and just goes back to the same thing whenever I refresh the page. Says registration pending? Is it normal to take this long to register?

[Melisa_D]

Hi @Tania2020, 

Thank you for your post. I'm happy to take a look into this for you, can you please send me a private message with the following information:

• Your full name and email address 
• Atlas serial number 
• Domain name you've registered