I am not receiving email inquiries from my website

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Britt
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I am not receiving email inquiries from my website

Email forwarding is working fine but I am not getting emails when sent from my website. I have tried both yahoo and gmail email accounts and have also tried opening website on different browsers (Chrome and IE). I have checked all the settings and email forwarding in MYOB. I know I've missed something but am at a loss to identify the problem. Any ideas would be appreciated. Thanks Britt

 

I have changed the email in contact us to the gmail account and all works OK. I thought that MYOB would change my domain email address to my gmail address as part of email forwarding. All OK.

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MYOB Moderator Liam_M
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Re: I am not receiving email inquiries from my website

Hello @Britt

 

Welcome to the MYOB Community Forum!

 

Glad to hear that you've been able to resolve the issue. Please let us know if you do have any more questions.

Kind Regards

Liam
MYOB Client Support
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Contributing User Messitup
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Re: I am not receiving email inquiries from my website

me too, mine was previously working, but I have had some really important email inquiries not arrive, and I don't know how many others I have missed?  Need to get this sorted ASAP, as I rely heavily on this email working!

 

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MYOB Moderator CloverQ
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Re: I am not receiving email inquiries from my website

Hi @Messitup,

 

I can see you've posted the details of your query here: Email address not working, and have responded to.  

 

Please feel free to post any further communications there as well. 

Cheers,
Clover

MYOB Community Support

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