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Linking Domain Name - Failure

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Experienced User Carter44
107 Posts
Experienced User
New Zealand
Carter44
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Linking Domain Name - Failure

I was in the proces of linking domain names.  I hit the back button to double check something.  When I went to continue the process it now says "This domain name is already linked to your MYOB Atlas website".  It isn't because I had not completed the process (i.e. my registrar had not been e-mailed to request the process).  Please can you help me fix this please.

7 REPLIES 7
MYOB Moderator Kanchan_Bajaj
870 Posts
MYOB Moderator
Australia
Kanchan_Bajaj
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Re: Linking Domain Name - Failure

Hi @Carter44 

 

Thanks for your post.

 

I have unlinked the domain name so you can repeat the process. Please copy the email template and send it to your domain registrar.

 

Let us know if you have any issues.

Kind Regards,

Kanchan

Experienced User Carter44
107 Posts
Experienced User
New Zealand
Carter44
Experienced User

107Posts

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Re: Linking Domain Name - Failure

Thank you.  I have completed that task, however it did not give me the option to set up the e-mail addresses, which I sure that option came up last time?  Please assist.  Thank you.

Experienced User Carter44
107 Posts
Experienced User
New Zealand
Carter44
Experienced User

107Posts

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Re: Linking Domain Name - Failure

Please note that my .nz domain name will be my main domain name.
MYOB Moderator Kanchan_Bajaj
870 Posts
MYOB Moderator
Australia
Kanchan_Bajaj
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870Posts

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Re: Linking Domain Name - Failure

Hi @Carter44 

 

You can setup email addresses for Email Forwarding under Site Settings- Email Addresses.

 

Once your domain starts pointing correctly to the website, you can change the primary domain name under Site Settings- My domain Names.

 

Let us know if you have any issues.

Kind Regards,

Kanchan

Experienced User Carter44
107 Posts
Experienced User
New Zealand
Carter44
Experienced User

107Posts

5Kudos

1Solutions

Re: Linking Domain Name - Failure

Thank you.  My concern is that the e-mail address I want is from the .nz address not the .co.nz address.  And when I went through the process of "linking" the first time around I'm it asked me to set the e-mail address up then.  But when I did the fix solution that opton didn't come up.  How can I sort this please.  I need a .nz e-mail address to match my website.  Please advise.  Thank you.

MYOB Moderator Kanchan_Bajaj
870 Posts
MYOB Moderator
Australia
Kanchan_Bajaj
MYOB Moderator

870Posts

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98Solutions

Accepted Solution Solved Solution

Re: Linking Domain Name - Failure

Hi @Carter44 

 

Atlas provides Email forwarding only for the domains linked to the website.

 

If you wish to have email Hosting for .NZ domain then you need to contact your .NZ domain registrar and they can provide you with one.

 

Regards,

Kanchan

Experienced User Carter44
107 Posts
Experienced User
New Zealand
Carter44
Experienced User

107Posts

5Kudos

1Solutions

Re: Linking Domain Name - Failure

Thank you very much for your assistance. You are very helpful.
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