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Need to renew domain name on web site. there Atlas renewal function is not working? no messages why it dosen't work, which is very frustrating. anyone have same problem? any solutions out there?
Thanks. I've sent 3 emails so far and as yet no response, so very disappointing service. Every year the renewal is a problem. Why is it so difficult.
Just a quick mention, Atlas is only supported through our email channel. While we do offer limited support through this channel in relation to Atlas, the primary support method should be that email channel. Note: It is not manned and can take a few days to get a response depending on the situation and query.
well that is hopeless. this is one of, if not the worst customer experience that i have encountered!!