transfer domain name to go daddy

[Wnh_123]

hi there  I am trying to move my domian names to a new provider (given the impending cessation on 30/9), but i cant seem to get to the domian records on my myob site to change the nameservers (?) as requested by the godaddy site.....  i get an error on the myob site when i try to click into domain names (in 'my settings') and cant get any further

[Komal_S]

Hi @Wnh_123 

Atlas domains do not have editable domain name servers. That said, we can provide the transfer code to transfer the domain name to a different provider, if you wish to retrieve that, please send an email with your query to atlas@myob.com.

[Wnh_123]

thanks but i have already done that.......  to do anything with it at the godaddy site it says that this domain is registered elsewhere  and i need to set my domian to a certain nameserver???

[CloverQ]

Hi @Wnh_123 

If you have already transferred the domain name to GoDaddy, then they control the nameserver settings of the domain name, you can contact them to make changes. Or if you have built a new website with GoDaddy but transferred the domain name to another registrar, you can also contact your current domain registrar to point the domain name to your new website.

If you are yet to transfer the domain name away from us, please do follow this Help article to make the transfer as soon as possible - Transfering domain names to another registrar. Should you run into any problems, please feel free to email atlas@myob.com with your domain details.