unable to renew domain name

mainlander9
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unable to renew domain name

hi.  have tried several times.  cannpt complete domain renewal.  keeps getting stuck when enter pament information.

clues?  very frustrating.

9 REPLIES 9
mainlander9
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Re: Not able to renew domain names

yes, i'm experiencing the same.  is this resolved as yet?

mainlander9
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unable to renew domain name

unable to complete domain name renewal.  gets stuck at payment details.  any clues to resolve?

Melisa_D
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Re: unable to renew domain name

Hi @mainlander9

 

Thank you for your post and welcome to the Community Forum ! I'm happy to assist, can you please send me a private message with the following information:

  • Serial number 
  • Your full name and email address 
  • Domain name you're attempting to renew

Cheers,
Melisa

MYOB Community Support

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Linden1
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Re: Not able to renew domain names

I sent message and was contacted and it was resolved manually 

mainlander9
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Re: Not able to renew domain names

same.  think they there is a problem with the renewal website

PManager
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Re: unable to renew domain name

Melissa D having the same issue unable to renew domain name, I click on send you a private message and it is a blank page.. Whats your email address?

Melisa_D
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Re: unable to renew domain name

Hi @PManager

 

Thanks for your post. Can you please try now and send me a private message with the above details listed. 

Cheers,
Melisa

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Gorgonzola
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Re: unable to renew domain name

I am having the same problem looks to be a system problem or some way to hike the price.

Melisa_D
MYOB Moderator
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MYOB Moderator
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Re: unable to renew domain name

Hi @Gorgonzola

 

Thanks for your post. Can you please send me a private message with the following information:

  • Serial number 
  • Your full name and email address 
  • Domain name you're attempting to renew

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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