API Certificate

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sgalea
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API Certificate

Hi there, 

We are using the API and I have noticed the api.myob.com certificate expired yesterday evening.

 

Are you aware? Are you able to solve?

 

Thank you

Steve

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screwlooseit
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Re: API Certificate

We have this problem too. Our client is trying to access https://ar2.api.myob.com/ and the certificate expired yesterday

Tracey_H
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Re: API Certificate

Hi @sgalea  and @screwlooseit 

 

We are aware of an incident affecting the online AccountRight API. The appropriate teams have been notified and we are currently undertaking a thorough investigation into the cause.

 

We sincerely apologise for any inconvenience caused and appreciate your patience as we work through this issue.

Cheers,
Tracey
Previously @bungy15

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RichB
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Re: API Certificate

Please escalate this as business is at a standstill until we can connect.

Collette238
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Re: API Certificate

I am also at a standstill and need a resolution urgently.  I am unable to get any assistance either by phone or live chat.

cc-alex
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Re: API Certificate

Agreed looks like it's finally resolved but honestly how hard is it to set up a calendar entry as a reminder to renew their certificate. This is rookie error.

 

MYOB how about you set up a free TrackSSL account.

https://trackssl.com/

Tracey_H
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Accepted Solution Solved

Re: API Certificate

Hi @RichB @sgalea @cc-alex @Collette238 @screwlooseit 

 

Please subscribe to this post for updates and more information on this issue: Online AccountRight API Incident 

 

We do apologise for the inconvenience this is causing.

 

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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