API Certificate

[Tracey_H · Accepted solution]

Hi @RichB @sgalea @cc-alex @Collette238 @screwlooseit 

Please subscribe to this post for updates and more information on this issue: Online AccountRight API Incident 

We do apologise for the inconvenience this is causing.

[cc-alex]

Agreed looks like it's finally resolved but honestly how hard is it to set up a calendar entry as a reminder to renew their certificate. This is rookie error.

MYOB how about you set up a free TrackSSL account.

https://trackssl.com/

[Collette238]

I am also at a standstill and need a resolution urgently.  I am unable to get any assistance either by phone or live chat.

[RichB]

Please escalate this as business is at a standstill until we can connect.

[Tracey_H]

Hi @sgalea  and @screwlooseit 

We are aware of an incident affecting the online AccountRight API. The appropriate teams have been notified and we are currently undertaking a thorough investigation into the cause.

We sincerely apologise for any inconvenience caused and appreciate your patience as we work through this issue.

[screwlooseit]

We have this problem too. Our client is trying to access https://ar2.api.myob.com/ and the certificate expired yesterday

[sgalea]

Hi there, 

We are using the API and I have noticed the api.myob.com certificate expired yesterday evening.

Are you aware? Are you able to solve?

Thank you

Steve