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Bank Feeds - no transactions since 14/09/2022

AaronA
Experienced Cover User
12 Posts
Experienced Cover User
Experienced Cover User

12Posts

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Bank Feeds - no transactions since 14/09/2022

Hi all,

 

Anyone else having issues with bank feeds today (Friday, 16/09/2022).

 

My team have advised that no bank feed transactions have appeared since 14/09/2022.

 

If it is just us, I will log a case with MYOB, but wanted to check if it is a more widespread problem before raising it. 

 

Cheers,

 

Aaron

3 REPLIES 3
Tracey_H
MYOB Moderator
11,429 Posts
MYOB Moderator
MYOB Moderator

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Re: Bank Feeds - no transactions since 14/09/2022

Hi @AaronA 

 

Thanks for your post. We're not aware of any bank feed delays at this time. So that I can look into this for you can you please provide the last FOUR digits of your serial number and the banking institution you are with.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

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AaronA
Experienced Cover User
12 Posts
Experienced Cover User
Experienced Cover User

12Posts

11Kudos

0Solutions

Re: Bank Feeds - no transactions since 14/09/2022

Hi Tracey,

 

We are with Bank West and the last 4 digits of our serial number are: 3906

 

In the last little while, one of your chat team operators advised that they had raised a case for me as well. 

Tracey_H
MYOB Moderator
11,429 Posts
MYOB Moderator
MYOB Moderator

11,429Posts

1,351Kudos

1,711Solutions

Re: Bank Feeds - no transactions since 14/09/2022

Hi @AaronA 

 

Having a look at your account I can see that those bank transactions have been sent to your file. 

 

Please don't hesitate to post again if you need help in the future.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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