Bank Reconciliation Issue

[Neham]

There is an issue regarding bank reconciliation in MYOB Essentials. Bank recon reports is showing lots of Outstanding Withdrawals & Deposits even if we are checking transactions, each & every transaction is showing reconciled. This is the issue from the very first year of the company. Please advise for this

[mirfbtr]

Hi, I am  having a similar issue with transactions that I can see have been included in a previous reconciliation and showing as outstanding.  I raised it yesterday.  I also have an issue with bank transactions being attached to an account that didn't exist "back then".

Is there going to be any assistance for this mess?  I logged issues on this thread yesterday for 3 critical banking issues (invloving hundreds and hundreds of transactions).  I do voluntary work for a couple of organisations and am spending hours and hours and just spinning my wheels.

Good luck

[Sean_DC]

Hi @Neham and @mirfbtr 

Thank you for your posts. May I extend a warm welcome to the MYOB Community Forum. 

Were you upgraded to a new version or had a recent migration? I would need for you to send me the following details through private message so I can assist you both with each of your concerns. 

 

• Serial Number
• Company File ID (Help >> About MYOB AccountRight)
• Account Name (Company Name)
• Your full name and email address
• Copy or Screenshots of the error/issue 

Please feel free to post again. I'm happy to assist further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.

[mirfbtr]

Yes that's the issue I have as well.  I have hundreds of thousands of outstanding deposits, a 30 page bank reconciliation for one account with outstanding deposits from 2017  -2019.  It has affected two bank accounts. In desperation to sort it, after months of trying, I have created a "bank account for migration errors" and am currently reprocessing these transactions to the "dummy bank account" to quarrantine and isolate them......

[mirfbtr]

Sean

You asked for this information yesterday and I have already sent it to you.  The only thing you didn't ask for yesterday was a screen shoot of the error/issue....its not an error message - it's a data corruption /migration error.  

I 

[Sean_DC]

Hi @mirfbtr 

Yes, I already checked on all your concerns. Kindly check my response to your private message. Thank you.

[Neham]

Hi Sean

Have sent you details for issue personally. Please check and advise.

Thanks

[Sean_DC]

Hi @Neham 

I have sent you a private message as well replying to your concern. Thank you for the update.