Bank Reconciliation doesn't balance

[Greta]

Help please.

My client is using MYOB Business (converting to an old desktop version two months ago.

Two accounts need to be reconciled every month - Every Day Account and the Debit Card account - which has been converted to a Liablility account.

The debit card will not balance - I have printed out evwery transaction AND have exported to an Excel sheet.

Everything has the same transactions as the bank statement BUT the Calculated closing balance has different.

I have unreconciled the previous month, I have checked the conversion figures.

I JUST DON'T WHERE TO LOOK NOW????

[Steven_M]

Hi @Greta 

It is recommended that you go back to basics to look into bank reconciliations out of balances. Our Help Article: Fixing out of balance bank reconciliations would be recommended to use that goes through the process of identifying that out balance and then correcting it.