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Bank feed cannot allocate account

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Emily10
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Bank feed cannot allocate account

Hi,

 

I've just imported a bank feed for the first time, and am not able to allocate it to the existing myob account. It says cannot duplicate, however the account has never been linked to another bank feed. It is also listed as a bank account in the accounts list. I have since linked it to an incorrect myob account, and have now cancelled the bank feed from further imports.

 

How can I delete the entire bank feed that was imported? I no longer need this information and can't use it.

 

Thanks.

1 REPLY 1
SamaraM
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Former Staff
Former Staff

1,925Posts

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Re: Bank feed cannot allocate account

Hi @Emily10 

 

Welcome to the Community Forum. Our bank feeds team can remove those transactions.

 

So I can arrange this can you please send me a private message with the below details:

  • Serial number 
  • Your full name and email address 
  • Last 4 digits of the bank feed bank account 
  • Confirmation if you needed all transactions removed, and if not what date range

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

MYOB Community Support

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