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Bank feed not working from 28 March 2023

rksharma2708
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Bank feed not working from 28 March 2023

Hi,

My bank feeds are not being updated from 28 March 2023, please advise why is it happening? Is it a problem from MYOB or bank? I'm not sure.

Regards,

Rajesh

10 REPLIES 10
watertower
2 Posts
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Re: Bank feed not working from 28 March 2023

Josh I am with CBA and have also had no bank feeds since 28 March.  Not good so close to month end :-(

traceyaccounts
Contributing User
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Re: Bank feed not working from 28 March 2023

We're with CBA as well and nothing since the 28th.....

JChappy
Experienced User
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Re: Bank feed not working from 28 March 2023

I'm with ANZ and last bank transactions are 28 March.  Anyone heard anything from MYOB?

traceyaccounts
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Re: Bank feed not working from 28 March 2023

I sent a report and got this reply back from MYOB

 

Thank you for raising this issue with us.

I have consulted this issue from our Banking team. They have advised me that they are currently aware of a delay in providing the latest bank feed data transactions. 

Our team is currently working on processing the bank feed data and will make it available as soon as possible.

 
We would like to apologize for any inconvenience this has caused you. We understand that these transactions are important to your everyday tasks.

Rest assured our team is working on it with utmost urgency. 


In the meantime, we recommend refreshing your software from time to time as the transactions may come through. 

We appreciate your patience and consideration in this matter.


Thank you for being a valuable MYOB customer.

Have a wonderful day.

Thank you,
The MYOB Team

smileykylie1982
Trusted User
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Re: Bank feed not working from 28 March 2023

CBA bank feeds haven't been working for me either. Has been a few days now.

dmudigdo
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Re: Bank feed not working from 28 March 2023

Also not working since 28th March, CBA

Ann_01
Contributing Cover User
5 Posts
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Australia
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Re: Bank feed not working from 28 March 2023

No Bank Feeds for NAB either, though this morning I did get the one from 2 days ago.

Timbarina22
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Re: Bank feed not working from 28 March 2023

Did you try the "Get Bank Transactions" button in Bank Feeds ?

Ann_01
Contributing Cover User
5 Posts
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Australia
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Re: Bank feed not working from 28 March 2023

Sadly no, since it always comes up on its own. It worked. Thank you Timbarina22, wish I'd mentioned it earlier!

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