Deleting an imported bank feed

[lmch-362370]

Hi

I have some duplicated transactions in a clients bank feed.  When trying  to delete the imported feed it gives this error every time - Something went wrong. Please try again or refresh the browser.

I have tried several times and the file is also unlocked so what is the problem.  Until I fix the double ups I can't reconcile the bank account?

Thank you.

[Yanike_S]

Hi @lmch-362370 

Thanks for your post. I am sorry to hear you are getting this error message. I have seen this error message appear when one or more transactions in the imported QIF file have been allocated or matched to a transaction in the company file.

To solve this you will need to unallocate or unmatch the transactions within the company file matched to the transactions in the imported QIF file.

Let me know how you get on with this.