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Error Msg allocate transactions

BrookSal78
Experienced Cover User
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Experienced Cover User
Australia
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Error Msg allocate transactions

Hi there,

 

I am trying to 'match transactions' to a bank feed transaction/entry.   After I have matched all the transactions (there are about 25 purchases so it takes some time!) when I click save, I get the following error message;

 

A problem occurred with one of the transaction lines that has a decimal amount. Please delete the line, add a new line, and try again.

 

I have looked through all the purchase transactions, and they all have the normal 2 decimal places.  I cant see anything wrong.   I dont want to delete all 25 purchases and re-enter them Smiley Sad

 

Does anybody know what this message even means??  I hope someone can help me!!  Thanks in advance.

4 REPLIES 4
Melisa_D
MYOB Moderator
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MYOB Moderator
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Re: Error Msg allocate transactions

Hi @BrookSal78

 

Thanks for your post and sorry to see that no one has replied yet. Did you still need assistance with this ?

Cheers,
Melisa

MYOB Community Support

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BrookSal78
Experienced Cover User
13 Posts
Experienced Cover User
Australia
Experienced Cover User

13Posts

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Re: Error Msg allocate transactions

Hi Melisa,

 

Thanks for getting back to me.  I ended up deleting all my purchases and re-entering them (grrrrrr), in order to be able to allocate them to the bank transaction without the error message.

So I guess I am still at a loss as to what was causing the error message, and am hoping it doesnt re-occur for the next one!

Melisa_D
MYOB Moderator
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MYOB Moderator
MYOB Moderator

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Re: Error Msg allocate transactions

Hi @BrookSal78

 

Thanks for the update, if you do experience it again please reach out and I'd be happy to take a look into it. 

Cheers,
Melisa

MYOB Community Support

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MargD
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Re: Error Msg allocate transactions

I am having the same issue and have a similar number of transactions!  I also have triple checked each amount and there appears to be no problem.  Could someone please explain why this is happening and what it means!! And what needs to be done, or what MYOB needs to fix!  

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