Partner Zone

Missing Bank feeds

Suera1
Experienced User
36 Posts
Experienced User
Experienced User

36Posts

92Kudos

0Solutions

Missing Bank feeds

Hi MYOB

 

I am trying to do a bank reconciliation for a cleitn and i noticed there are transactions missing form 5/9/22 to 12/9/22, which are showing on the bank statemtn. teh fiel has not been upgraded or anything. It has been on new essentials for months.

 

This has never happened before with feeds.

 

How can we make sure it never happens again?

1 REPLY 1
Yanike_S
MYOB Moderator
2,585 Posts
MYOB Moderator
MYOB Moderator

2,585Posts

149Kudos

378Solutions

Re: Missing Bank feeds

Hi @Suera1 

 

Thanks for your post. I am sorry to hear your client has missing bank feed transactions. Could you please send me a private message with the affected serial number and last 4 digits of the bank account and I can send these transactions to their file.

Kind regards,
Yanike

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post