Missing bank feeds

[Ant10]

Good morning,

I am missing a number of transactions in my bank feeds. It appears that complete days have not been uploaded.

How can I rectify this problem.

cheers

Anthony

[Sam_R]

Hi @Ant10,

Thank you for reaching out. 

So that I can investigate this further, could you please confirm the bank you are with? 

[Ant10]

I'm with Bendigo Bank

[Sam_R]

Hi @Ant10,

Thanks for confirming that.

I haven't seen any other reports on issues with Bendigo, however, so that I get the banking team to retrieve those missing feeds, could you please send me a private message with the following details:

• Serial number
• Business name
• Date range of missing bank feeds
• Last 4-digits of the affected bank feed account

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Ant10]

Hi again - there is no option for me to send a private message. Can you please email me and I can get back to you that way? Or enable private messages for me?

[Sam_R]

Hi @Ant10,

Thanks for letting me know. 

Can you please try that link again now. 

Let me know if you have further trouble.