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Previously reconciled tansactions reappearing as unreconciled

Jeano
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Experienced Cover User
Australia
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Previously reconciled tansactions reappearing as unreconciled

I reconcile the bank account every month. When I went to reconcile October, 2 transactions from September and one from March have reappeared as unreconciled, and the expected bank balance is out by the total of these transactions. I have had this issue before, and undid the reconciliations back to the offending tranasactions, then re-reconciled. However, I would rather not have to do this, especially for 7 months of reconciliations. Also, it shouldn't be happening. These transactions were reconciled and have somehow become un-reconciled. Is there another way to fix this?

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Tracey_H
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MYOB Moderator
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Re: Previously reconciled tansactions reappearing as unreconciled

Hi @Jeano 

 

Thanks for your post. Editing reconciled transactions will cause them to become unreconciled. As bank reconciliations follow on from the previous one, ie Calculated closing balance is last reconciled balance plus ticked transactions, the only way to fix this is to undo and re-do the affected reconciliations.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

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Jeano
Experienced Cover User
16 Posts
Experienced Cover User
Australia
Experienced Cover User

16Posts

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Re: Previously reconciled tansactions reappearing as unreconciled

Thank you for your response. So I understand that even if I just upload a further document, such as a receipt, it unreconciles? This is crazy! We are trying to go paperless, but if I can't add documentation at a later date, I will continue to need a paper file.

Tracey_H
MYOB Moderator
11,793 Posts
MYOB Moderator
MYOB Moderator

11,793Posts

1,391Kudos

1,767Solutions

Re: Previously reconciled tansactions reappearing as unreconciled

Hi @Jeano 

 

Changes that require you to click Save/Record will unreconcile the transaction as it is changing the originally recorded transaction. 

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Cheers,
Tracey
Previously @bungy15

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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