Rounding Issue

[RoyTi]

"A rounding issue has occurred on a line where the amount has been manually adjusted. Please delete the line, add a new line, and try again."

What the hell does this mean & how do I find the line in question? This comes up when I try to match a payment to transactions.

[Earl_HD]

Hi @RoyTi 

Thank you so much for your post, For me to check on this issue, can you please reply to this thread of a screenshot of the error message that you're getting?

Regards,
Earl

[RoyTi]

The error message is as quoted in the original post!!!!!!

[Earl_HD]

Hi @RoyTi 

Could you try to Record payment to supplier (under Purchases). This should create one payment that you can then match. Alternatively you have to go into each of these transactions, edit the transaction, refresh it and save it again and come back to this window to see if you can match the invoices that way.

Please do let me know how you go on this.
Regards,
Earl

[RoyTi]

Hi Earl,

I still have not been able to resolve this issue. I end up  with the payment unallocated & reconciliation of bank account out by the payment amount.

[Earl_HD]

Hi @RoyTi 

Sorry to hear that. For me to take a look at this, can you please send me a private message with the following information:

* Serial number
* Company name
* Email Address and Full name

Regards,
Earl

[RoyTi]

Hi Earl,

I replied to your email with the details requested. I also tried sending a private message but have been unable to do so as the instructions covering private message do not work.

Regards,

Roy