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May 2022
May 2022
I allocated/approved transactions and when i went to reconcile i realised i had a double up of a reference number so i went in and adjusted, then clicked reconcile. Since then, I see the exact same transactions back in bank feeds without the allocation that i have done previously.
So currently can see them in bank feeds unallocated and transaction journal allocated.
What should i do?
May 2022
May 2022
Hi
It is possible that when you made the adjustment you unmatched the transaction to the bank feed.
As you have reconciled the account , I suggest that you undo the reconciliation and then untick the relevant entries and then do a find in bank feeds to match again.
Reconcile and all should be good.
Hope that helps
Lisa
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