bank feeds not working - Essentials

[jolegra]

Hi.  Bank feeds have not updated since 12/7/2022.  I have tried linking the bank again, it says they are ready and working.  However, they just are not matching between bank and myob.  Am i doing something wrong?  Help please.

[Sam_R]

Hi @jolegra,

Thanks for reaching out.

Just to confirm, you have not received any bank feeds since 12/7/2022?

If this is the case please send me a private message with the following details and I will raise a ticket with our banking team to look into:

• Serial number
• Business name
• Your name + email 
• Last 4-digits of the affected bank feed/s account

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[jolegra]

Hi.. Still not matching?  Any other solutuions?