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bank feeds/reconcilation

Barritt
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bank feeds/reconcilation

I have an entry in my bank feeds but does not appear reconcile accounts and I am out of balance by that amount.  Any idea how I can fix this problem?

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SamaraM
MYOB Moderator
1,088 Posts
MYOB Moderator
MYOB Moderator

1,088Posts

49Kudos

155Solutions

Re: bank feeds/reconcilation

Hi @Barritt 

 

Welcome to the Community Forum. The transactions that appear under Reconcile Accounts are transactions entered in the product; so it could be payment from customers, payments from supplier, payruns etc. 

 

The Bank Feeds bring transactions that have come through the bank, that you use to match against payments entered into the program. 

 

For this reason, the records showing on reconcile accounts and the bank feeds window are not necessarily going to be the same, as they pull from different places.

 

To have the transaction come up on reconcile accounts you would now need to either match or allocate it on bank feeds so a transaction is created in the software. Then after it is entered you will be able to complete the reconciliation. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Samara

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