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Can't cancel subscription

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2 Posts




Re: Can't cancel subscription

Hi Sam,

Thankyou for replying to my email. I sent you a private message but now i cant seem to access that anymore?? How does MYOB not have a email that subscribers can easily contact you without waiting on the phone for over an hour to eventually just be hung up on.


I do not have a client ID. The last email invoice have is from Feb 2022 and I'm not sure if that is from the one you have already deleted or the one that we've been paying for 2 years and repeatedly asked to be deleted but is never done. Very frustrating


Can you please send me an email to wich i can reply to or better still call me at your earliest convenience (surely you have my number on record) so we can sort this out once and for all

3,372 Posts
Former Staff
Former Staff




Re: Can't cancel subscription

Hi @Andy8,


Please find my response to your PM in your inbox. 


Whilst we don't provide email support, we are happy to assist you here, Live chat via our website, or on the phone if you'd prefer to speak to someone that way. 

Kind regards,

MYOB Community Support

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