Cannot log in after changing email address

[thegownchick]

I have changed my email address and now I cannot log in at all!  I only changed my login email. I didn't change my password at all, it is the same.  Please see screenshots below, this is what happens when I try to log in.  I have been on hold to the MYOB phone number now for about half an hour!  

[Hannah_V]

Hi, @thegownchick thank you for your post. Sorry for that experience.

 To further assist you, can you please send me a private message with the following information:

• Serial Number
• First and Last Name
• Company Name

Regards,

Hannah 

[Hannah_V]

Hi, @thegownchick follow-up on the information mentioned above.

I'll be happy to assist you!

Thank you.