Conversion to MYOB

[Andrea80]

Hi

I am waiting to convert my Reckon file to MYOB but the new conversion platform seems to be taking forever to be ready. Can I enter any data into my company file now or will it be lost when I finalyy do get to convert??

Thanks

[Genreve_S]

Hi @Andrea80, 

Thanks for reaching out. 

For me to check the conversion. Please send me a private message containing your:

• Serial number 
• Full name and phone number 
• Company name 
• The case number of the conversion. 

We are looking forward to your message. If you have any additional questions or need any other assistance feel free to include them in your next response. 

Cheers,

Genreve

[Andrea80]

Can you please allow me access to Private messages.

[Celia_B]

Hi @Andrea80 

Thank you for your post, I'd like to extend you a warm welcome to the Community Forum, I hope you find it a valuable resource.

You can now have access to send us a Private Message. You just need to click on the highlighted word Private Message. Or when you sign in to Community Forum by clicking on your Avatar on the top right-hand corner of the window >>select the envelope icon. 

if further assistance is required you can send us a private message. 

Cheers,

Cel

[Andrea80]

I just tried private messaging but it says I have reached my limit for sending private messages.

I haven't even sent ONE yet???

[Celia_B]

Hi @Andrea80 

We appreciate your understanding about the situation. And thank you for getting back to us with updates on your experience. 

I have already reset your access for sending Private Message, Can you please try it again. 

Let me know how you go. I'll wait for your response. 

Thanks

Cel