Partial refund received and need to record the refund and credit note

[Chris21]

Hi there,

We have recently paid and Invoice $1990 to a company that we hired and paid in full. However, Two of the service that they have refunded since we arent going ahead with it any longer, we have reviced a $700 refund, now how do we show that on myob businees light ? How do we record the return and attach to the originally paid full invoice ?

[Tracey_H]

Hi @Chris21 

Thanks for your post. The first step is to create a supplier return by recording a negative bill. The Help Article, Creating supplier returns, has detailed instructions for this.

You can then apply the return to an unpaid bill or receive a refund. This Help Article, Processing supplier returns, has detailed instructions for both options.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Chris21]

Hi there, 

thanks for your reply, however still stuck at the Account section, this was something we have paid for their services, and end up cancelling it so it was orginally an expense, should i choose as an expense at the account area ? and then add it negative ?

[Tracey_H]

Hi @Chris21 

We're not permitted to advise on the account you need to select, you would need to check that with your accountant.

Once you've selected the applicable account enter the amount as a negative.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.