Annual leave not accruing

[Sdincel01]

Transferred employee to a new leave group and now his accrual is not working.

Ive already checked and ticked his leave category and the set up of the leave entitlement, and all are correct.

In the last 4 payruns the accrual only worked once and now it is showing blank.

[SamaraM]

Hi @Sdincel01 

Welcome to the Community Forum.

Not all of the calculations work with different types of Pay Basis. I would check which Pay Basis you have selected for that specific employee and the calculation basis for the Leave Category. 

The following help article explains how the calculation basis interacts with the salary/hourly basis type and how to set it up for the different types: Setting up annual leave.

Hope that helps and if you have any further questions please let me know.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Sdincel01]

the leave category the employee was moved too is already set up (has been for the last 10 years, its not a new cateogry).

All the instructions you sent have already been applied, checked and confirmed.

You have not resolved the issue.

[SamaraM]

Hi @Sdincel01 

Can you send a screenshot of the Entitlement Category as well as a Pay Run where it is not accruing to give me a clearer understanding of what it is exactly that you're seeing on your end? (redacting any sensitive information or you can send by Private Message).