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November
November
I am trying to finalise payroll & this message is coming up
Cannot read property 'filter' of undefined. Please try again. If the error persists, get in touch with us. Request ID: bbcc4882-2c10-46ab-b857-242f3b43dd72
Solved! Go to Solution.
December
December
HI @PLSNT,
Thanks for your post and sorry to see that no one has replied to you yet. Did you still need assistance with this ? If you're still getting the error message can you please attach a screenshot of the error and the window you're in so I can look into this.
Cheers,
Melisa
MYOB Community Support
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December
December
Hi Melisa
Thanks for reaching out, i have fixed
Regards Natalie
December
December
How did you fix this? I am having the same issue today and need to get my wages processed and paid today.
Cheers
December
December
Hi
I was same, i had to fix that day, i found it was a change i made to an employee & after i changed it back & it finally worked
I have had nothing but issues since the upgrade a year ago, i am looking into other payroll systems
December
December
Hi @Loaders2810,
Thanks for your post and welcome to the Community Forum ! Generally this error message occurs when a pay run has already been started, saved & closed then something has been edited in the background by the client e.g. a timesheet or adding a pay item to the employee before resuming the saved pay run.
If you've made changes to a pay run after saving a pay run it is recommended to start a new pay run.
Do let me know how you go.
Cheers,
Melisa
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
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