Partner Zone

Essentials upgrade

Experienced Cover User
66 Posts
Experienced Cover User
Experienced Cover User




Essentials upgrade

Dear MYOB Support


I have been a loyal MYOB supporter since almost 4 years. When i had query about the upgrade around Feb 2020 (happy to share a screenshot if needed), i was told i will be upgraded soon. 

Fast forward end of sept 2022 - i get a standard answer that i will be soon upgraded. 

I call that superb customer service - i simply have no words. 

All i need to know a date when i will be upgraded. If it is another 3 years - hopefully by 2025 - tell me now s0 i promise not to bother you till then. 

Keep up the great work and fabulous customer service to loyal albiet stupid customers such as myself !!!

MYOB Moderator
1,133 Posts
MYOB Moderator
MYOB Moderator




Re: Essentials upgrade

Hello @Vely 


Thank you for your question.


Our migration team is in the process of upgrading our MYOB Essentials users. I do not have a time frame of when individual files will be upgraded sorry.


If you would like to leave some feedback about this process, it can be done via our feedbacks and complaints section on our website. 

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

Kind regards,

MYOB Community Support

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