PRINT PAYSLIPS

[ttransport1]

Printing payslips feature is not working even though the feature "TO BE PRINTED AND EMAILED" is selected on the employee file PAYROLL DETAILS TAB??

[ttransport1]

Printing payslips feature is not working even though the feature "TO BE PRINTED AND EMAILED" is selected on the employee file PAYROLL DETAILS TAB??

[ttransport1]

Can I have a response please from MYOB??

[CloverQ]

Hi @ttransport1 

Could you please elaborate on what isn't working exactly with the printing payslips feature for you? Was there any error messages? Any screenshots would be most helpful as well.

[ttransport1]

clover.

Each employee file has a drop-down box that says print and email payslips. So my assumption is when I send the payslips they will be emailed and printed which is not happening so my question is at the end of a pay run. How do I print all payslips in that pay run? 

[ttransport1]

Hi Clover

May I get some sort of assistance from the MYOB TEAM??

[Yanike_S]

Hi @ttransport1 

This is a community driven forum where we like to have other users get engaged in the questions and tips. In the future you may not receive an MYOB response.

As for the payslips not printing and or emailing. I will outline the steps how it usually works when you do a payrun.

In step 4 of your payrun the programme will show the employees in either the email pay slips tab or the print pay slips tab, based on what you have selected in their employee cards. See screenshot below:

You will have to go in to the tabs and select Email pay slips and for printing you will have to select the correct tab and view PDF and print the pay slip from your PDF software.

If you forget to do this during the pay run, it is easy to go back to past payruns. Go to Payroll>>Pay runs>>Select correct period, and here the payslips appears again, categorized under Email pay slips and Print pay slips based on the settings in your Employee card.

[ttransport1]

Hi Yanike

Am I able to print all payslips at once for a payrun? This feature is not working as per your instructions below?

I spent hours on the phone on hold for some sort of assistance to no avail and still I don't have an answer to my question??

[Yanike_S]

Hi @ttransport1 

You will have to open the pdf files one by one and print these seperately. Alternatively you can look at downloading the pdf files one by one and merging them into one file (Google: merge PDF files) and print that one file. There is no option to print all payslips at once for a payrun in the software. 

[Cornwell]

I'm here trying to view PDF and nothing is happening? Any Ideas please.

I have always been able to view and printg from here but since last week I cannot.

Any assistance would be greatly appreciated