Partner Zone

PRINT PAYSLIPS

ttransport1
Experienced User
42 Posts
Experienced User
Experienced User

42Posts

7Kudos

0Solutions

PRINT PAYSLIPS

Printing payslips feature is not working even though the feature "TO BE PRINTED AND EMAILED" is selected on the employee file PAYROLL DETAILS TAB??

9 REPLIES 9
ttransport1
Experienced User
42 Posts
Experienced User
Experienced User

42Posts

7Kudos

0Solutions

PRINT PAYSLIP

Printing payslips feature is not working even though the feature "TO BE PRINTED AND EMAILED" is selected on the employee file PAYROLL DETAILS TAB??

ttransport1
Experienced User
42 Posts
Experienced User
Experienced User

42Posts

7Kudos

0Solutions

Re: PRINT PAYSLIP

Can I have a response please from MYOB??

CloverQ
MYOB Moderator
8,961 Posts
MYOB Moderator
Australia
MYOB Moderator

8,961Posts

762Kudos

1,367Solutions

Re: PRINT PAYSLIPS

Hi @ttransport1 

 

Could you please elaborate on what isn't working exactly with the printing payslips feature for you? Was there any error messages? Any screenshots would be most helpful as well.

Kind regards,
Clover

MYOB Community Support

Online Help| Forum Search|Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

ttransport1
Experienced User
42 Posts
Experienced User
Experienced User

42Posts

7Kudos

0Solutions

Re: PRINT PAYSLIPS

clover.

 

Each employee file has a drop-down box that says print and email payslips. So my assumption is when I send the payslips they will be emailed and printed which is not happening so my question is at the end of a pay run. How do I print all payslips in that pay run? 

ttransport1
Experienced User
42 Posts
Experienced User
Experienced User

42Posts

7Kudos

0Solutions

Re: PRINT PAYSLIPS

Hi Clover

 

May I get some sort of assistance from the MYOB TEAM??

Yanike_S
MYOB Moderator
2,585 Posts
MYOB Moderator
MYOB Moderator

2,585Posts

149Kudos

378Solutions

Re: PRINT PAYSLIPS

Hi @ttransport1 

 

This is a community driven forum where we like to have other users get engaged in the questions and tips. In the future you may not receive an MYOB response.

 

As for the payslips not printing and or emailing. I will outline the steps how it usually works when you do a payrun.

 

In step 4 of your payrun the programme will show the employees in either the email pay slips tab or the print pay slips tab, based on what you have selected in their employee cards. See screenshot below:

Screenshot 2022-11-23 102630.png

 

You will have to go in to the tabs and select Email pay slips and for printing you will have to select the correct tab and view PDF and print the pay slip from your PDF software.

 

If you forget to do this during the pay run, it is easy to go back to past payruns. Go to Payroll>>Pay runs>>Select correct period, and here the payslips appears again, categorized under Email pay slips and Print pay slips based on the settings in your Employee card.

Kind regards,
Yanike

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

ttransport1
Experienced User
42 Posts
Experienced User
Experienced User

42Posts

7Kudos

0Solutions

Re: PRINT PAYSLIPS

Hi Yanike

 

Am I able to print all payslips at once for a payrun? This feature is not working as per your instructions below?

 

I spent hours on the phone on hold for some sort of assistance to no avail and still I don't have an answer to my question??

Yanike_S
MYOB Moderator
2,585 Posts
MYOB Moderator
MYOB Moderator

2,585Posts

149Kudos

378Solutions

Re: PRINT PAYSLIPS

Hi @ttransport1 

 

You will have to open the pdf files one by one and print these seperately. Alternatively you can look at downloading the pdf files one by one and merging them into one file (Google: merge PDF files) and print that one file. There is no option to print all payslips at once for a payrun in the software. 

Kind regards,
Yanike

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Cornwell
1 Post
User

1Posts

0Kudos

0Solutions

Re: PRINT PAYSLIPS

Capture.PNG

 

I'm here trying to view PDF and nothing is happening? Any Ideas please.

I have always been able to view and printg from here but since last week I cannot.

Any assistance would be greatly appreciated

 

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post