Superannuation Payment not processing

[rapid2]

Hi, 

I have been processing my payroll since March and the payments are still on processing status. I have superannuation companies chasing payment however I am unable to fix the issue. Please assist. 

[Melisa_D]

Hi @rapid2, 

Thanks for your post and welcome to the Community Forum ! Can I please confirm if these payments have been deducted out of your account yet ? If they haven't, can you please send me a private message with the following information so I can take a look into this for you:

• Serial number 
• Your full name and email address 
• File ID of the file (This can be found by going to Help > About MYOB AccountRight)
• Date of the superannuation payments and total amount