Superannuation employees getting double super

[Mark22]

Hi,

Checking my Payroll Activity Statement and some of my employees are are getting superannuation at 10.5% and some at 21%.

Have checked all the settings and contacted MYOB support. They rechecked the settings and confirmed them.

Checked with my accountant and they reconfirmed the settings.

Why is this happening?

[Sam_R]

Hi @Mark22,

Thank you for your post. 

So that I can look into this further with you, could you please provide a screenshot/attachment of the Payroll Activity (Detail) report for one of the affected employees? (Year-to-Date)

Please hide/remove any sensitive employee/business details from screenshots posted publicly.