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Can't print or export invoices. Gives a fail message. The online link also does not work.

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David63
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Can't print or export invoices. Gives a fail message. The online link also does not work.

Invoice printing is not working, also. cant export to pdf. The url link is also not working. Email function is not working. 

 

 

11 REPLIES 11
kcall
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

Im having the same issue at the moment

anthad5
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

we opened the program up to do some work and noticed a major update.

we now cannot print off singular or multiple invoices.

the screen no longer a full page but has to be scrolled sideways to see it all.

to send email to customer it has no details to send to. i have to go and find their email and put it in.

if i try and look at PDF it always says error.

from what i can see there is so much more from others comments we have not yet come across.

for the short term i do not know how we are going to function as we did. pulling our hair out.

we have a list of orders that need to go out today and i have no way of printing their invoices

JDAdmin
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

I'm also having this issue

Claire28
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

Same here! Very frustrating

OBRADMIN
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

Do they not actually test these things before pushing through these "upgrades"?

Ridiculous.

brenno
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

Looks like a Globle issue,  does anyone have an ETA on the FIX?

Denise46
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

Just tried to call support over 2 hour wait, im assuming they will be aware of the issue soon. But on the website doesnt state there is a error atm. 

brenno
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

Hey MYOB! Bring back the print button so we all can keep working when this stuff breaks..

ninkasi
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Re: Can't print or export invoices. Gives a fail message. The online link also does not work.

Yep. No issue according to https://status.myob.com/ but I can't save or email invoices. My guess is the system they use to create pdf documents is currently broken. I have started an online chat but no response other than from bots.

 

** update ** - the chat system never responded, but there is an update further in the thread from MYOB noting that there is an issue and it is being investigated. So, yay I guess. ;-)

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