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Creating template for customer Statement

Barbie2
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Creating template for customer Statement

I am having a number of issues since the upgrade. I am trying to create a statement from the template, it all looks good when I check the preview, and then I save it.  But then when I go and select the customer statement and download the pdf file it does not show the same description I had on the template. It also doesnt show any description before the upgrade date. I want it to show in the description 'sales invoice' and not 'sale;company name.

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Komal_S
MYOB Moderator
7,988 Posts
MYOB Moderator
MYOB Moderator

7,988Posts

700Kudos

1,132Solutions

Re: Creating template for customer Statement

Hi @Barbie2 

So we can investigate this further, are you able to attach a screenshot of the statement template and also how it looks when printed as PDF ? If it contains sensitive information, you're welcome to send these by Private Message as well.

Kind regards,
Komal

MYOB Community Support

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